In our remarkable 11th year of trading, our unwavering commitment to excellence has earned us the trust of over 240 satisfied customers, as reflected in their glowing reviews on Trust pilot, Facebook, and Google.
Efficient service and to a high standard Julie was able to order the box, personalise and send out my order within days. Excellent, efficient service and box is beautifully engraved to a high standard. My husband loved... read moreJulie was able to order the box, personalise and send out my order within days. Excellent, efficient service and box is beautifully engraved to a high standard. My husband loved his retirement gift after 25 years service. read less - 09/04/25
Lovely Work The communication between the Seller and myself was brilliant. Confirmed everything in email exchanges before any work commenced. When my item arrived it was exactly what i wanted, but better... read moreThe communication between the Seller and myself was brilliant. Confirmed everything in email exchanges before any work commenced. When my item arrived it was exactly what i wanted, but better than I thought. Love this item. So smart and elegant. read less - 02/04/25
An absolute pleasure from start to… An absolute pleasure from start to finish. Enquiries were made via the website, plus requirements. Julie soon replied with other options that I’d not considered. A final design was agreed... read moreAn absolute pleasure from start to finish. Enquiries were made via the website, plus requirements. Julie soon replied with other options that I’d not considered. A final design was agreed on. I was kept updated on the progress & pictures were sent out prior to delivery. Superb craftsmanship, beautiful attention to detail. A lovely piece. Various other designs & configurations on the website to choose from. A small business that turns goes the extra mile. read less - 18/01/25
Absolutely love this box Absolutely love this box, it’s a Xmas/Retirement present for my husband, who will be thrilled with it! Communication was fantastic and box arrived safe and sound and quickly once all... read moreAbsolutely love this box, it’s a Xmas/Retirement present for my husband, who will be thrilled with it! Communication was fantastic and box arrived safe and sound and quickly once all completed. Defiantly recommend for a personalised military career keepsake. read less - 22/12/24
The Medal Box is a fantastic company Using the Medal Box Company has been brilliant from the start. After ordering I received prompt contact from the owner asking what personalised details I would like on the product.... read moreUsing the Medal Box Company has been brilliant from the start. After ordering I received prompt contact from the owner asking what personalised details I would like on the product. Communication has been clear and helpful to ensure I got exactly what I wanted on the design. Dispatch was quick and the box arrived safely and very well packaged.I am very pleased with the finished result too. I would highly recommend this company to anyone looking for a special gift. Thank you read less - 21/12/24
Absolutely amazing service Absolutely amazing service. This is my second order from Julie. The quality and finish of the products is second to none. Julie has always kept me informed and updated me... read moreAbsolutely amazing service. This is my second order from Julie. The quality and finish of the products is second to none. Julie has always kept me informed and updated me along the way. It is obvious that she takes immense pride in every one of her projects. Can’t wait to figure out what to buy next!!! read less - 29/11/24
Impeccable and amazing service From the moment I contacted them to getting my product was probably less than 72 hours. The service was impeccable, the quality amazing, brilliant communication throughout would highly recommend this... read moreFrom the moment I contacted them to getting my product was probably less than 72 hours. The service was impeccable, the quality amazing, brilliant communication throughout would highly recommend this to anybody who needs to keep their medals and essentials in a safe and beautiful display case. read less - 28/11/24
Brilliant from start to finish! Brilliant from start to finish. Put order through and Julie was in touch within 48 hours with design. After confirming I was happy she got to work promptly and was... read moreBrilliant from start to finish. Put order through and Julie was in touch within 48 hours with design. After confirming I was happy she got to work promptly and was sent out for delivery. Even giving me a sneak peek! I cannot recommended this business enough and will definitely be using medal box again. Great turn around for a personalised item. Thank you Julie! I am sure my husband will be thrilled with his box. read less - 22/11/24
Julie produced me a fantastic item Julie produced me a fantastic item. I needed it delivered in a short time frame and Julie was able to ship it on time. The recipient is thrilled with hid... read moreJulie produced me a fantastic item. I needed it delivered in a short time frame and Julie was able to ship it on time. The recipient is thrilled with hid gift and i'd certainly recommend Medal Box to others. TY read less - 21/10/24
Excellent communication from start to finish Fantastic communication throughout from Julie. She took time to confirm which insignia I would like engraved and sent high quality photos of the item, along with confirmation of posting. I... read moreFantastic communication throughout from Julie. She took time to confirm which insignia I would like engraved and sent high quality photos of the item, along with confirmation of posting. I look forward to receiving the medal box and i know the recipient will treasure it when they are presented with it - Thank-you read less - 12/08/24

Did a fantastic wood engraving on a… Did a fantastic wood engraving on a bill hook today at short notice. I and my colleagues are thrilled with the result and it was fascinating to watch the professionalism... read moreDid a fantastic wood engraving on a bill hook today at short notice. I and my colleagues are thrilled with the result and it was fascinating to watch the professionalism in the engraving process. read less - 25/07/24
Julie went above and beyond to make… Julie went above and beyond to make sure my husbands medal box was perfect! It is absolutely stunning and such good quality. I am beyond happy with it and I... read moreJulie went above and beyond to make sure my husbands medal box was perfect! It is absolutely stunning and such good quality. I am beyond happy with it and I know my husband is going to love it. Thank you so much. read less - 24/05/24
À great product, produced to a high standard by a first rate company. An outstanding experience dealing with The Medal Box Company, specifically Julie. Julie went the extra mile to ensure my request was met and exceeded. The licensed graphic obtained from the... read moreAn outstanding experience dealing with The Medal Box Company, specifically Julie. Julie went the extra mile to ensure my request was met and exceeded. The licensed graphic obtained from the MoD contained errors. Julie took the time to work on the design to ensure the finished product was correct and true. The finished, bespoke, box is brilliant and a fitting embellishment for my much treasured memorabilia. The quality is high, great value for money, produced and dispatched in a timely manner following an outstanding level of customer service. read less - 02/04/24
Fantastic service Fantastic service! Beautiful quality medal box, purchased for my husband leaving the army. The communication and speed of the order was extremely professional, friendly and just superb. I am really... read moreFantastic service! Beautiful quality medal box, purchased for my husband leaving the army. The communication and speed of the order was extremely professional, friendly and just superb. I am really happy and would recommend The Medal Box Company to anyone. read less - 28/03/24
Great service and really helpful from… Great service and really helpful from the very start. Turned a medal box around for me really quickly to ensure it was ready to present as a leaving gift. Couldn't... read moreGreat service and really helpful from the very start. Turned a medal box around for me really quickly to ensure it was ready to present as a leaving gift. Couldn't ask for better. read less - 14/03/24
Everything is Perfect Perfect! Customer service is supportive, responsive, informative and cannot find fault - exactly what you would hope for. The medal box is exceptionally well crafted and of the highest quality... read morePerfect! Customer service is supportive, responsive, informative and cannot find fault - exactly what you would hope for. The medal box is exceptionally well crafted and of the highest quality - every detail and request catered for and accommodated. I cannot recommend highly enough, you will not be disappointed! read less - 13/03/24
Treasured memories Excellent I love the box it's for my youngest son who is 40 this year, last year Julie provided me with the warrior medal box for my oldest son who... read moreExcellent I love the box it's for my youngest son who is 40 this year, last year Julie provided me with the warrior medal box for my oldest son who was 40 last year. Both my sons have served for many years and I am proud of the medals they have been awarded. The boxes will be a treasured place to keep their medals when their service is done . A very proud Military Mum of two serving sons. Julie is very skilled in her work I am most grateful. read less - 21/02/24
Absolutely perfect Absolutely perfect My Husband loved it and its beautiful and stylish couldn't be happier And communication was amazing showed me everything before done and gave me options I highly recommended... read moreAbsolutely perfect My Husband loved it and its beautiful and stylish couldn't be happier And communication was amazing showed me everything before done and gave me options I highly recommended this lovely company thank you so much read less - 06/01/24
The quality of the whole box. The quality of the engraving was fabulous. The quality of the bow was fabulous. The lining inside was good, however, we would have preferred a blue the same as the... read moreThe quality of the engraving was fabulous. The quality of the bow was fabulous. The lining inside was good, however, we would have preferred a blue the same as the RAF blue. Otherwise our whole expérience was great and it arrived in plenty of time for Christmas Day. Thank you, we love it. read less - 26/12/23
Fantastic and quick communication… Fantastic and quick communication throughout. The box is for a Christmas present for my husband so he hasnt seen it yet but i am 100% satisfied and he will love... read moreFantastic and quick communication throughout. The box is for a Christmas present for my husband so he hasnt seen it yet but i am 100% satisfied and he will love it when he sees it. Would recommend to other to use your service. read less - 18/12/23
Cannot recommend Julie enough ! Cannot recommend Julie enough !! The communication was excellent in prepping the desired item and the finished product is absolutely beautiful. The recipient is extremely happy with the item and... read moreCannot recommend Julie enough !! The communication was excellent in prepping the desired item and the finished product is absolutely beautiful. The recipient is extremely happy with the item and the quality is phenomenal. Really really recommend ! read less - 14/12/23
Extra special… Really great products - handmade and personalised as required. Lovely people to deal with and the history to the business adds to the appeal of the products being sold. Really... read moreReally great products - handmade and personalised as required. Lovely people to deal with and the history to the business adds to the appeal of the products being sold. Really delighted to have discovered this business - would highly recommend. read less - 10/12/23

Quick, friendly and professional service from The Medal Box Company I am really happy with the service, I placed my order, then received a confirmation email from the Medal Box Company ensuring the proposed design was correct and then in... read moreI am really happy with the service, I placed my order, then received a confirmation email from the Medal Box Company ensuring the proposed design was correct and then in a couple of days I had my Medal Box. You get what you pay for, i.e. a beautiful container for your medals. Nothing much more to add apart from thank you to The Medal Box Company. read less - 10/12/23
Absolutely beautiful medal Box Absolutely beautiful medal Box, just stunning 🤩 the care and attention to detail was incredible. Thank you so much my husband was so pleased with it and a lovely surprise... read moreAbsolutely beautiful medal Box, just stunning 🤩 the care and attention to detail was incredible. Thank you so much my husband was so pleased with it and a lovely surprise as a promotion gift 🎁 julie is a pleasure to deal with and makes sure everything is just as you want it before starting on your chosen item. Highly recommended Thank you again 🙂 read less - 06/12/23
Outstanding customer service and amazing product Julie could not have been more helpful. She went completely out of her way and worked tirelessly to ensure the product was exactly as wanted and to the highest standard!... read moreJulie could not have been more helpful. She went completely out of her way and worked tirelessly to ensure the product was exactly as wanted and to the highest standard! A truly impressive customer service. Thank you so much, the final product is outstanding! read less - 24/09/23
First Parade Medal Box I purchased a First Parade - Walnut glazed lid medal box for a friend who’s retiring from service after 25 years. The medal box is outstanding quality and the inscriptions... read moreI purchased a First Parade - Walnut glazed lid medal box for a friend who’s retiring from service after 25 years. The medal box is outstanding quality and the inscriptions are superb. This is a perfect way for him to showcase his medals and military items for all to see. read less - 21/09/23
Absolutely amazing product Absolutely amazing product, finished to a high quality standard and delivered with care. I was kept updated with the progress of my order and was given options to choose from.... read moreAbsolutely amazing product, finished to a high quality standard and delivered with care. I was kept updated with the progress of my order and was given options to choose from. I would 100% purchase from this company again. read less - 24/08/23
One of the best purchases I’ve made One of the best purchases I’ve made. Can’t recommend this company enough. Delightful team to work with to get the item you are after. Was bought as a wedding anniversary... read moreOne of the best purchases I’ve made. Can’t recommend this company enough. Delightful team to work with to get the item you are after. Was bought as a wedding anniversary gift for my husband (theme was wood) and he loves it. read less - 28/07/23
Thank you Thank you so much to Julie for producing this beautiful medal box for my husband. He is due to leave the service after 28 years and I wanted something unique... read moreThank you so much to Julie for producing this beautiful medal box for my husband. He is due to leave the service after 28 years and I wanted something unique to give to him. He was stunned and loved it. read less - 25/12/22
from start to finish a great and honest company from start to finish a great and honest experience. ordering was easy, website great and informative. once ordered kept informed of progress and delivery. once received (quicker than told as... read morefrom start to finish a great and honest experience. ordering was easy, website great and informative. once ordered kept informed of progress and delivery. once received (quicker than told as well!) was not disappointed at all. read less - 12/12/22
Good quality product and great… Good quality product and great communication Got the Walnut Glazed Lid Medal Box for my husband for Christmas. It’s a beautiful box and I am sure he is going to... read moreGood quality product and great communication Got the Walnut Glazed Lid Medal Box for my husband for Christmas. It’s a beautiful box and I am sure he is going to love it. read less - 26/11/22
A great company I messaged a suggestion of possibly having it placed on a coaster and thankfully it was possible. The package arrived rapidly and it is perfect. I can't wait to see... read moreI messaged a suggestion of possibly having it placed on a coaster and thankfully it was possible. The package arrived rapidly and it is perfect. I can't wait to see the faces of who I'm giving it to. Excellent service and excellent comms. Highly recommend. Thankyou. read less - 20/11/22
I have previously bought a presentation box for my father which he loves and keeps his military memorabilia in, a poignant look back at his service.
Oath of Allegiance Plaque I received the Oath of Allegiance plaque and have to say I’m impressed with the quality, this will take pride of place in my home. Highly recommended as a gift... read moreI received the Oath of Allegiance plaque and have to say I’m impressed with the quality, this will take pride of place in my home. Highly recommended as a gift to anyone who is or has served in the Armed Forces, thank you. Per Ardua Ad Astra read less - 30/09/22
Absolutely over the moon with my order. I got a medal box for my husband as a returning home from deployment gift, Julie was fabulous and kept me updated along... read moreAbsolutely over the moon with my order. I got a medal box for my husband as a returning home from deployment gift, Julie was fabulous and kept me updated along the way.
The Medal Box Company - Outstanding Service Excellent service from Julie; it was a pleasant surprise to speak with someone who cared about her product and service delivery. Thank you for the beautiful medal presentation box for... read moreExcellent service from Julie; it was a pleasant surprise to speak with someone who cared about her product and service delivery. Thank you for the beautiful medal presentation box for an international colleague of mine. He loved it and cherished the gesture. read less - 10/09/22
Quick reply to our order Quick reply to our order noticing that we had omitted the colour of the felt. We were allowed to see a view of the finished badge and name to check... read moreQuick reply to our order noticing that we had omitted the colour of the felt. We were allowed to see a view of the finished badge and name to check details all correct. Thanks read less - 10/08/22
Excellent quality and customer service. I needed a box to give as a presentation at short notice. The order was made and dispatched extremely quickly. The box arrived in great condition and very well presented.... read moreI needed a box to give as a presentation at short notice. The order was made and dispatched extremely quickly. The box arrived in great condition and very well presented. Communication from the company was outstanding. I will certainly be recommending The Medal Box Company to friends and colleagues. read less - 16/07/22
I wanted a medal box where I could keep…all my Grandfathers medals and more I wanted a medal box where I could keep my Grandfathers medals safe and I was very grateful to be able to speak to Julie and decide on a laser... read moreI wanted a medal box where I could keep my Grandfathers medals safe and I was very grateful to be able to speak to Julie and decide on a laser design that I was happy with. My enquires were dealt with efficiently and I was very pleased with the precise engraving. The box was delivered just as ordered and promptly. Thank you very much read less - 14/07/22
This is the second time I’ve used this… This is the second time I’ve used this company - I ordered a warrior medal box for a colleague’s retirement. The quality and craftsmanship of the product is fantastic. I... read moreThis is the second time I’ve used this company - I ordered a warrior medal box for a colleague’s retirement. The quality and craftsmanship of the product is fantastic. I requested the box to be laser engraved. Again, the cutting was extremely precise and finished to a high standard. It’s all made by hand, which I think makes for a really personal touch. The box I ordered is a great item which provides a lovely keepsake. I will more than likely order from Julie again in the future. read less - 06/07/22
Absolutely over the moon with the medal box I had made for my husband as a gift for our wedding day. The quality is outstanding and the service throughout was... read moreAbsolutely over the moon with the medal box I had made for my husband as a gift for our wedding day. The quality is outstanding and the service throughout was superb, I would highly recommend to anyone thinking of purchasing from Julie. read less - 15/06/22
I was super pleased with the service I received for my Husband’s birthday present. He did have a frame on the wall for his medals which I was going to... read moreI was super pleased with the service I received for my Husband’s birthday present. He did have a frame on the wall for his medals which I was going to get repaired for him and make it so it opened.
I can highly recommend The Medal Box Company having recieved my superb Warrior medal box. The whole ordering process was simple, the images on the top were expertly engraved. The... read moreI can highly recommend The Medal Box Company having recieved my superb Warrior medal box. The whole ordering process was simple, the images on the top were expertly engraved. The box will be a keepsake to safely store my medals and other memories for many years to come. read less - 02/02/22
Just received this medal box to give to my husband to commemorate his 23 year career in the Army.
Bought a medal box for my husbands birthday and it is absolutely lovely , my hubby was chuffed to bits when he saw it.. cap badge and name and... read moreBought a medal box for my husbands birthday and it is absolutely lovely , my hubby was chuffed to bits when he saw it.. cap badge and name and number was engraved... quick delivery and good price for the quality. read less - 31/03/21
Thank you so much for the medal box you made me. Really high Quality. It was bigger than I thought it would be and that was a good thing.
my wife bought me a box as a leaving gift from The medal box company. The box is made with incredible craftsmanship, beautiful dove tail joints and an amazing finish.... read moremy wife bought me a box as a leaving gift from The medal box company. The box is made with incredible craftsmanship, beautiful dove tail joints and an amazing finish. I highly recommend this product. read less - 11/03/21
My Dad recieved his medal box today and loves it! I was too slow geting my order in before you closed for coronavirus but it was worth the wait! Beautifully... read moreMy Dad recieved his medal box today and loves it! I was too slow geting my order in before you closed for coronavirus but it was worth the wait! Beautifully made, the perfect gift. Thank you very much. read less - 20/05/20
Julie is so professional. She messaged and phoned me whilst preparing the box to keep me updated on the process of making it. And made sure it was extra special... read moreJulie is so professional. She messaged and phoned me whilst preparing the box to keep me updated on the process of making it. And made sure it was extra special even suggesting other things to add onto it that I hadn’t thought of. The delivery was great and the packaging was spot on! It truly is such a special gift can’t wait for him to open it now 😁 thank you read less - 22/04/20
I was the winner of The Medal Box Company's competition. The communication was brilliant and the box was posted promptly. My husband loves the box, what a brilliant prize. I... read moreI was the winner of The Medal Box Company's competition. The communication was brilliant and the box was posted promptly. My husband loves the box, what a brilliant prize. I would definitely recommend this company. read less - 17/01/20
Thrilled with the two boxes I ordered for my husband. The medal box is perfect for keeping his medals safe, it is great quality and looks really prestige. The shoe... read moreThrilled with the two boxes I ordered for my husband. The medal box is perfect for keeping his medals safe, it is great quality and looks really prestige. The shoe polishing box is just as good and it is a nice touch to see engraving on the brushes too. Even better, I really appreciated you adding the police force morif engraving to the boxes for me, making them even more personalised. Many thanks 🥰 read less - 17/01/20
Words cannot be found to thank you enough for the beautiful box you made for my beloved husband who passed away before Christmas. It is perfect and goes with his... read moreWords cannot be found to thank you enough for the beautiful box you made for my beloved husband who passed away before Christmas. It is perfect and goes with his medal box perfectly to. You went above and beyond for me, I cannot recommend you highly enough. Thank you xxxx read less - 15/01/20
So Glad To Have Found The Medal Box company! Purchased A Medal Box For My Father For Christmas & It Is Amazing. Beautifully Made, All Of The Details Perfect And... read moreSo Glad To Have Found The Medal Box company! Purchased A Medal Box For My Father For Christmas & It Is Amazing. Beautifully Made, All Of The Details Perfect And The Customer Service Was Better Thank We Could Have Asked For! Thank You So So Much! Well Worth The Money - Definitely Something To Cherish! ❤️ read less - 28/12/19
Outstanding!
The medal box company has provided me with the perfect storage location for my medals, tie pins, brooches and cuff links all in one place, in a very smart looking... read moreThe medal box company has provided me with the perfect storage location for my medals, tie pins, brooches and cuff links all in one place, in a very smart looking box. Thank you read less - 01/07/19
