FAQs

How long is delivery?

2021-01-16T20:42:29+00:00

Delivery of boxes will take approximately 2 weeks (14 days) from date of order. However we aim to get the boxes out as quickly as possibly dependant on other orders. We do require you to approve the design proof before we start work on your box and we will send this by email after you [...]

How long is delivery?2021-01-16T20:42:29+00:00

Postage and Shipping

2021-01-16T20:42:06+00:00

Our preferred courier for boxes is Parcelforce 48 hour Delivery and is priced according to your location, more details here. This cost covers all postage and packaging. We use Parcelforce as we have found they look after our boxes and they also deliver direct to the mailrooms on camp. Although Parcelforce, is mostly very reliable there are [...]

Postage and Shipping2021-01-16T20:42:06+00:00

Do I need to send you the Regimental Cap Badge?

2021-01-16T20:41:33+00:00

We hold a database of Regimental Insignia for British Armed Forces so all you need to do is write these details in the instruction box during the checkout process. We will then send you a design proof (visual mock up of the design) to approve before starting work on your box. If you would like [...]

Do I need to send you the Regimental Cap Badge?2021-01-16T20:41:33+00:00

Are my card details safe?

2021-01-16T20:40:34+00:00

Payment by credit and debit cards are processed by Sage Pay our Payment Service Provider. As a Payment Service Provider, thousands of businesses outsource their transaction security to Sage Pay. It is their top priority to ensure that transaction data is kept secure at all times: Transaction security All transaction information passed between our site [...]

Are my card details safe?2021-01-16T20:40:34+00:00

Which Payments do you accept?

2021-01-16T20:38:49+00:00

Accepted payment methods: Visa Debit Visa Credit Card Mastercard American Express Paypal Our payment providers are Sage Pay and PayPal. If you wish to contact us for an invoice that can be paid through your accounts office, use the contact form. Please include which item you wish to order, the details you want engraving and the delivery address. [...]

Which Payments do you accept?2021-01-16T20:38:49+00:00

How do I buy an item?

2021-01-16T20:39:10+00:00

Require more information about placing an order with The Medal Box Company? Just browse our shop and select an item. Write the details you wish to be engraved into the instructions box, including the regimental cap badge along with the name, rank, service number and dates that you want engraving onto the item. Please double check the [...]

How do I buy an item?2021-01-16T20:39:10+00:00

Title

Go to Top